Data Storage & Security
Self-Hosted Solution
All your data is stored locally on your own servers. We do not have access to your database or any patient information stored within the system.
Our software operates on a self-hosted model, which means:
- Your database resides entirely on your own servers and infrastructure
- No patient data or sensitive information is transmitted to our servers
- You maintain complete control and ownership of all your data
- Data never leaves your premises unless you explicitly configure external integrations
Data Access & Control
We are committed to ensuring your data privacy:
- No Remote Access: We cannot access your patient data, medical records, or any sensitive information
- Local Administration: All user management and access controls are handled locally by your administrators
- Audit Trails: Complete logging of all system activities for your review
- Data Encryption: All sensitive data is encrypted both at rest and in transit
System Information Collection
The only information we may collect relates to:
- License validation and software usage statistics (anonymous)
- Error logs and system performance data (no personal information)
- Software version and update information
- Technical support communications when you contact us
Third-Party Services
If you choose to integrate with third-party services:
- You control what data is shared and with whom
- All integrations require your explicit configuration and consent
- We recommend reviewing third-party privacy policies before integration
- You can disable any external integrations at any time
Cookies & Local Storage
Our system uses minimal cookies and local storage for:
- User authentication and session management
- Remembering your login preferences (if enabled)
- Storing user interface preferences
- System functionality and performance optimization
Contact & Support
If you have questions about this privacy policy or data handling:
- Contact your local system administrator first
- Reach out to our support team for technical assistance
- Request clarification on any privacy-related concerns
Policy Updates
This privacy policy may be updated periodically. Any changes will be communicated through software updates and our official channels. Your continued use of the software constitutes acceptance of any policy updates.